Connectors

Knowledge BasesConnectors

You can upload documents to a knowledge base by hand, but your documents usually live somewhere that keeps changing. A connector links the knowledge base to that source, imports everything in scope, and then keeps it current on a schedule.

What you will learn

Connect once

Pick the source, authorize the account, choose the scope, which pages or folders, and how often to sync.

The first import

Everything in scope comes in and is processed into chunks, the same as documents you upload by hand.

It stays current

On each sync, changed documents are re-imported and re-chunked, and documents removed at the source are removed from the knowledge base too.

Answers reflect the source

Agents searching the knowledge base read the synced content: so an answer reflects the document as it is now, not as it was at import.

The lifecycle

The video follows one connector through its whole life: picking Notion as the source, authorizing the account, scoping which pages sync, and choosing the frequency. The first import brings everything in scope into the knowledge base as chunks. From then on the connector re-syncs on schedule: a page edited at the source is re-imported, and a page deleted at the source leaves the knowledge base.

Why it matters

Knowledge that drifts out of date is worse than no knowledge: an agent will confidently answer from a stale document. A connector makes the knowledge base track the source, so the answers your agents give reflect what your documents say now.

Common Questions

Tools where documents live, such as Notion. A connector authorizes the account, scopes which pages or folders sync, and imports everything in scope.
On the schedule you choose when you set it up. Each sync re-imports changed documents and removes documents deleted at the source.
The next sync re-imports it and re-processes it into chunks, so agents searching the knowledge base read the current version, not the version from the first import.
Yes. A knowledge base can hold hand-uploaded documents alongside connector-synced ones, and search treats them the same.