Using MCP Tools

Connect external tools and services using the Model Context Protocol

The Model Context Protocol (MCP) allows you to connect external tools and services using a standardized protocol, enabling you to integrate APIs and services directly into your workflows. With MCP, you can extend Sim's capabilities by adding custom integrations that work seamlessly with your agents and workflows.

What is MCP?

MCP is an open standard that enables AI assistants to securely connect to external data sources and tools. It provides a standardized way to:

  • Connect to databases, APIs, and file systems
  • Access real-time data from external services
  • Execute custom tools and scripts
  • Maintain secure, controlled access to external resources

Adding an MCP Server as a Tool

MCP servers provide collections of tools that your agents can use.

To add one:

  1. Navigate to Settings → MCP Tools
MCP Tools settings page
  1. Click Add to open the configuration modal
  2. Enter a Server Name and Server URL
  3. Add any required Headers (e.g. API keys)
  4. Click Add MCP to save
Add New MCP Server modal

You can also configure MCP servers directly from the toolbar in an Agent block for quick setup.

Server Configuration Options

FieldDescription
NameDisplay name for the server
URLThe MCP server endpoint
TransportCurrently supports streamable-http
HeadersKey-value pairs for authentication or custom headers
TimeoutConnection timeout in milliseconds (default: 30,000)

Environment Variables in Configuration

Server URLs and headers support environment variable substitution using {{VAR_NAME}} syntax. This keeps sensitive values like API keys out of the server configuration.

URL: https://api.example.com/mcp
Authorization: Bearer {{MCP_API_TOKEN}}

When you type {{ in the URL or header fields, a dropdown appears showing available workspace environment variables.

Testing and Validation

Click Test Connection before saving to verify the server is reachable and discover available tools. The test response shows the number of tools found and the protocol version.

After saving, each server displays its available tools with parameter names, types, and required flags. If a server's tools change (e.g., after a server update), click Refresh to fetch the latest schemas. This automatically updates any agent blocks using those tools.

Tool validation badges appear on servers with issues — for example, if a tool was removed from the server but is still referenced in a workflow. Click the badge to see which workflows are affected.

Domain Allowlisting

Self-hosted deployments can restrict which MCP server domains are allowed by setting the ALLOWED_MCP_DOMAINS environment variable (comma-separated list). When set, only servers on approved domains can be added. When unset, all domains are allowed.

Refresh Tools

To auto-refresh an MCP tool already in use by an agent, go to Settings → MCP Tools, open the server's details, and click Refresh. This fetches the latest tool schemas and automatically updates any agent blocks using those tools with the new parameter definitions.

Using MCP Tools in Agents

Once MCP servers are configured, their tools become available within your agent blocks:

Using MCP Tool in Agent Block
  1. Open an Agent block
  2. In the Tools section, click Add tool…
  3. Under MCP Servers, click a server to see its tools
MCP tools list for a selected server
  1. Select individual tools, or choose Use all N tools to add every tool from that server
  2. The agent can now access these tools during execution

If you haven't configured a server yet, click Add MCP Server at the top of the dropdown to open the setup modal without leaving the block.

Standalone MCP Tool Block

For more granular control, you can use the dedicated MCP Tool block to execute specific MCP tools:

Standalone MCP Tool Block

The MCP Tool block allows you to:

  • Execute any configured MCP tool directly
  • Pass specific parameters to the tool
  • Use the tool's output in subsequent workflow steps
  • Chain multiple MCP tools together

When to Use MCP Tool vs Agent

Agent with MCP toolsMCP Tool block
ExecutionAI decides which tools to callDeterministic — runs the tool you pick
ParametersAI chooses at runtimeYou set them explicitly
Best forDynamic, conversational flowsStructured, repeatable steps
ReasoningHandles complex multi-step logicOne tool, one call

Permission Requirements

MCP functionality requires specific workspace permissions:

ActionRequired Permission
Create or update MCP serversWrite or Admin
Delete MCP serversAdmin
Use MCP tools in agentsWrite or Admin
View available MCP toolsRead, Write, or Admin
Execute MCP Tool blocksRead, Write, or Admin

Common Use Cases

Database Integration

Connect to databases to query, insert, or update data within your workflows.

API Integrations

Access external APIs and web services that don't have built-in Sim integrations.

File System Access

Read, write, and manipulate files on local or remote file systems.

Custom Business Logic

Execute custom scripts or tools specific to your organization's needs.

Real-time Data Access

Fetch live data from external systems during workflow execution.

Security Considerations

  • MCP servers run with the permissions of the user who configured them
  • Always verify MCP server sources before installation
  • Use environment variables for sensitive configuration data
  • Review MCP server capabilities before granting access to agents

Troubleshooting

MCP Server Not Appearing

  • Verify the server configuration is correct
  • Check that you have the required permissions
  • Ensure the MCP server is running and accessible

Tool Execution Failures

  • Verify tool parameters are correctly formatted
  • Check MCP server logs for error messages
  • Ensure required authentication is configured

Permission Errors

  • Confirm your workspace permission level
  • Check if the MCP server requires additional authentication
  • Verify the server is properly configured for your workspace

Common Questions

When you add MCP tools to an Agent block, the AI decides which tools to use based on the conversation context and its reasoning. This is best for dynamic, conversational workflows. The standalone MCP Tool block executes a specific tool with explicit parameters every time, giving you deterministic, predictable execution. Use Agent blocks for flexible reasoning and MCP Tool blocks for structured, repeatable steps.
Users with Write permission can configure (add and update) MCP servers in workspace settings. Only Admin permission is required to delete MCP servers. Users with Read permission can view available MCP tools and execute them in agents and MCP Tool blocks. This means all workspace members with at least Read access can use MCP tools in their workflows.
MCP servers are configured per workspace. Each workspace maintains its own set of MCP server connections. If you need the same MCP server in multiple workspaces, you need to configure it separately in each workspace's settings.
Click the Refresh button on the MCP server in your workspace settings. This fetches the latest tool schemas from the server and automatically updates any agent blocks that use those tools with the new parameter definitions.
Yes. On Enterprise-entitled workspaces, any workspace admin can create a permission group that disables MCP tools for its members using the disableMcpTools option. When this is enabled, affected users will not be able to add or use MCP tools in workflows that belong to that workspace.
If the MCP server is unreachable during execution, the tool call will fail and return an error. In an Agent block, the AI may attempt to handle the failure gracefully. In a standalone MCP Tool block, the workflow step will fail. Check MCP server logs and verify the server is running and accessible to troubleshoot connectivity issues.

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