Gong
Available Gong triggers for automating workflows
Gong provides 2 triggers for automating workflows based on events.
Trigger workflow when a call is completed and processed in Gong
| Parameter | Type | Required | Description |
|---|
gongJwtPublicKeyPem | string | No | Required only when your Gong rule uses Signed JWT header. Sim verifies RS256, webhook_url, and body_sha256 per Gong. If empty, only the webhook URL path authenticates the request. |
| Parameter | Type | Description |
|---|
eventType | string | Constant identifier for automation-rule webhooks (gong.automation_rule). Gong does not send distinct event names in the payload. |
callId | string | Gong call ID (same value as metaData.id when present) |
isTest | boolean | Whether this is a test webhook from the Gong UI |
callData | json | Full call data object |
metaData | object | metaData output from the tool |
↳ id | string | Gong call ID |
↳ url | string | URL to the call in Gong |
↳ title | string | Call title |
↳ scheduled | string | Scheduled start time (ISO 8601) |
↳ started | string | Actual start time (ISO 8601) |
↳ duration | number | Call duration in seconds |
↳ primaryUserId | string | Primary Gong user ID |
↳ workspaceId | string | Gong workspace ID |
↳ direction | string | Call direction (Inbound, Outbound, etc.) |
↳ system | string | Communication platform used (e.g. Zoom, Teams) |
↳ scope | string | Call scope (Internal, External, or Unknown) |
↳ media | string | Media type (Video or Audio) |
↳ language | string | Language code (ISO-639-2B) |
↳ sdrDisposition | string | SDR disposition classification (when present) |
↳ clientUniqueId | string | Call identifier from the origin recording system (when present) |
↳ customData | string | Custom metadata from call creation (when present) |
↳ purpose | string | Call purpose (when present) |
↳ meetingUrl | string | Web conference provider URL (when present) |
↳ isPrivate | boolean | Whether the call is private (when present) |
↳ calendarEventId | string | Calendar event identifier (when present) |
parties | array | Array of call participants with name, email, title, and affiliation |
context | array | Array of CRM context objects (Salesforce opportunities, accounts, etc.) |
trackers | array | Keyword and smart trackers from call content (same shape as Gong extensive-calls content.trackers) |
topics | array | Topic segments with durations from call content (content.topics) |
highlights | array | AI-generated highlights from call content (content.highlights) |
Generic webhook trigger for all Gong events
| Parameter | Type | Required | Description |
|---|
gongJwtPublicKeyPem | string | No | Required only when your Gong rule uses Signed JWT header. Sim verifies RS256, webhook_url, and body_sha256 per Gong. If empty, only the webhook URL path authenticates the request. |
| Parameter | Type | Description |
|---|
eventType | string | Constant identifier for automation-rule webhooks (gong.automation_rule). Gong does not send distinct event names in the payload. |
callId | string | Gong call ID (same value as metaData.id when present) |
isTest | boolean | Whether this is a test webhook from the Gong UI |
callData | json | Full call data object |
metaData | object | metaData output from the tool |
↳ id | string | Gong call ID |
↳ url | string | URL to the call in Gong |
↳ title | string | Call title |
↳ scheduled | string | Scheduled start time (ISO 8601) |
↳ started | string | Actual start time (ISO 8601) |
↳ duration | number | Call duration in seconds |
↳ primaryUserId | string | Primary Gong user ID |
↳ workspaceId | string | Gong workspace ID |
↳ direction | string | Call direction (Inbound, Outbound, etc.) |
↳ system | string | Communication platform used (e.g. Zoom, Teams) |
↳ scope | string | Call scope (Internal, External, or Unknown) |
↳ media | string | Media type (Video or Audio) |
↳ language | string | Language code (ISO-639-2B) |
↳ sdrDisposition | string | SDR disposition classification (when present) |
↳ clientUniqueId | string | Call identifier from the origin recording system (when present) |
↳ customData | string | Custom metadata from call creation (when present) |
↳ purpose | string | Call purpose (when present) |
↳ meetingUrl | string | Web conference provider URL (when present) |
↳ isPrivate | boolean | Whether the call is private (when present) |
↳ calendarEventId | string | Calendar event identifier (when present) |
parties | array | Array of call participants with name, email, title, and affiliation |
context | array | Array of CRM context objects (Salesforce opportunities, accounts, etc.) |
trackers | array | Keyword and smart trackers from call content (same shape as Gong extensive-calls content.trackers) |
topics | array | Topic segments with durations from call content (content.topics) |
highlights | array | AI-generated highlights from call content (content.highlights) |