Intercom
Available Intercom triggers for automating workflows
Intercom provides 6 triggers for automating workflows based on events.
Trigger workflow when a new lead is created in Intercom
| Parameter | Type | Required | Description |
|---|
webhookSecret | string | No | Your app |
| Parameter | Type | Description |
|---|
topic | string | The webhook topic (e.g., conversation.user.created) |
id | string | Unique notification ID |
app_id | string | Your Intercom app ID |
created_at | number | Unix timestamp when the event occurred |
delivery_attempts | number | Number of delivery attempts for this notification |
first_sent_at | number | Unix timestamp of first delivery attempt |
data | json | data output from the tool |
Trigger workflow when a conversation is closed in Intercom
| Parameter | Type | Required | Description |
|---|
webhookSecret | string | No | Your app |
| Parameter | Type | Description |
|---|
topic | string | The webhook topic (e.g., conversation.user.created) |
id | string | Unique notification ID |
app_id | string | Your Intercom app ID |
created_at | number | Unix timestamp when the event occurred |
delivery_attempts | number | Number of delivery attempts for this notification |
first_sent_at | number | Unix timestamp of first delivery attempt |
data | json | data output from the tool |
Trigger workflow when a new conversation is created in Intercom
| Parameter | Type | Required | Description |
|---|
webhookSecret | string | No | Your app |
| Parameter | Type | Description |
|---|
topic | string | The webhook topic (e.g., conversation.user.created) |
id | string | Unique notification ID |
app_id | string | Your Intercom app ID |
created_at | number | Unix timestamp when the event occurred |
delivery_attempts | number | Number of delivery attempts for this notification |
first_sent_at | number | Unix timestamp of first delivery attempt |
data | json | data output from the tool |
Trigger workflow when someone replies to an Intercom conversation
| Parameter | Type | Required | Description |
|---|
webhookSecret | string | No | Your app |
| Parameter | Type | Description |
|---|
topic | string | The webhook topic (e.g., conversation.user.created) |
id | string | Unique notification ID |
app_id | string | Your Intercom app ID |
created_at | number | Unix timestamp when the event occurred |
delivery_attempts | number | Number of delivery attempts for this notification |
first_sent_at | number | Unix timestamp of first delivery attempt |
data | json | data output from the tool |
Trigger workflow when a new user is created in Intercom
| Parameter | Type | Required | Description |
|---|
webhookSecret | string | No | Your app |
| Parameter | Type | Description |
|---|
topic | string | The webhook topic (e.g., conversation.user.created) |
id | string | Unique notification ID |
app_id | string | Your Intercom app ID |
created_at | number | Unix timestamp when the event occurred |
delivery_attempts | number | Number of delivery attempts for this notification |
first_sent_at | number | Unix timestamp of first delivery attempt |
data | json | data output from the tool |
Trigger workflow on any Intercom webhook event
| Parameter | Type | Required | Description |
|---|
webhookSecret | string | No | Your app |
| Parameter | Type | Description |
|---|
topic | string | The webhook topic (e.g., conversation.user.created) |
id | string | Unique notification ID |
app_id | string | Your Intercom app ID |
created_at | number | Unix timestamp when the event occurred |
delivery_attempts | number | Number of delivery attempts for this notification |
first_sent_at | number | Unix timestamp of first delivery attempt |
data | json | data output from the tool |