Gong

Use Gong to list calls, read call details and transcripts, and retrieve topics, trackers, interaction statistics, and other extensive call data. The actions also read users, activity and coaching metrics, answered scorecards, scorecard definitions, tracker configuration, call-library folders and content, and Engage flows.

Look up an email address or phone number to find related calls, emails, meetings, CRM records, and engagement events. Connect your Gong API credentials and inspect the returned data when preparing coaching reports or syncing conversations to another system.

Create Call uploads metadata and asks Gong to fetch the recording from a media URL. Assign Flow Prospects and Unassign Flow Prospects change a prospect’s Engage flow assignments. Purge Email Address and Purge Phone Number request deletion of associated Gong data. Gong processes these deletions in the background; a returned request ID does not confirm completion.

Use the block

Read calls, recording URLs, transcripts, user data, activity statistics, scorecards, trackers, library content, coaching metrics, and Engage flows. Upload call metadata and let Gong fetch the media URL, assign or unassign flow prospects, and request data erasure for an email address or phone number.

Actions

Gong List Calls

Retrieve call data by date range from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
fromDateTime	string	Yes	Start date/time in ISO-8601 format (e.g., 2024-01-01T00:00:00Z)
toDateTime	string	No	End date/time in ISO-8601 format (e.g., 2024-01-31T23:59:59Z). Defaults to the current execution time when omitted.
cursor	string	No	Pagination cursor from a previous response
workspaceId	string	No	Gong workspace ID to filter calls

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
calls	array	List of calls matching the date range
↳ id	string	Gong's unique numeric identifier for the call
↳ title	string	Call title
↳ scheduled	string	Scheduled call time in ISO-8601 format
↳ started	string	Recording start time in ISO-8601 format
↳ duration	number	Call duration in seconds
↳ direction	string	Call direction (Inbound/Outbound)
↳ system	string	Communication platform used (e.g., Outreach)
↳ scope	string	Call scope: 'Internal', 'External', or 'Unknown'
↳ media	string	Media type (e.g., Video)
↳ language	string	Language code in ISO-639-2B format
↳ url	string	URL to the call in the Gong web app
↳ primaryUserId	string	Host team member identifier
↳ workspaceId	string	Workspace identifier
↳ sdrDisposition	string	SDR disposition classification
↳ clientUniqueId	string	Call identifier from the origin recording system
↳ customData	string	Metadata provided during call creation
↳ purpose	string	Call purpose
↳ meetingUrl	string	Web conference provider URL
↳ isPrivate	boolean	Whether the call is private
↳ calendarEventId	string	Calendar event identifier
cursor	string	Pagination cursor for the next page
totalRecords	number	Total number of records matching the filter
currentPageSize	number	Number of records in the current page
currentPageNumber	number	Current page number

Gong Create Call

Upload call metadata to Gong and let Gong pull the media from a URL.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
clientUniqueId	string	Yes	Unique call ID from the source telephony or recording system
actualStart	string	Yes	Actual call start time in ISO-8601 format
primaryUser	string	Yes	Gong user ID for the call's host or owner
parties	json	Yes	Array of call parties, with at least the primary user included
direction	string	Yes	Call direction: Inbound, Outbound, Conference, or Unknown
downloadMediaUrl	string	No	URL where Gong can download the call media file. If omitted, the call is created without media and Gong waits for a separate media upload.
title	string	No	Human-readable call title
workspaceId	string	No	Optional Gong workspace ID
disposition	string	No	Optional call disposition
purpose	string	No	Optional call purpose
context	json	No	Optional CRM context array for the call
callProviderCode	string	No	Optional conferencing or telephony provider code

Output

Parameter	Type	Description
callId	string	Gong's unique numeric identifier for the created call
requestId	string	Gong request reference ID for troubleshooting

Gong Get Call

Retrieve detailed data for a specific call from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
callId	string	Yes	The Gong call ID to retrieve

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
id	string	Gong's unique numeric identifier for the call
title	string	Call title
url	string	URL to the call in the Gong web app
scheduled	string	Scheduled call time in ISO-8601 format
started	string	Recording start time in ISO-8601 format
duration	number	Call duration in seconds
direction	string	Call direction (Inbound/Outbound)
system	string	Communication platform used (e.g., Outreach)
scope	string	Call scope: 'Internal', 'External', or 'Unknown'
media	string	Media type (e.g., Video)
language	string	Language code in ISO-639-2B format
primaryUserId	string	Host team member identifier
workspaceId	string	Workspace identifier
sdrDisposition	string	SDR disposition classification
clientUniqueId	string	Call identifier from the origin recording system
customData	string	Metadata provided during call creation
purpose	string	Call purpose
meetingUrl	string	Web conference provider URL
isPrivate	boolean	Whether the call is private
calendarEventId	string	Calendar event identifier

Gong Get Call Transcript

Retrieve transcripts of calls from Gong by call IDs or date range.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
callIds	string	No	Comma-separated list of call IDs to retrieve transcripts for
fromDateTime	string	No	Start date/time filter in ISO-8601 format
toDateTime	string	No	End date/time filter in ISO-8601 format
workspaceId	string	No	Gong workspace ID to filter calls
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
callTranscripts	array	List of call transcripts with speaker turns and sentences
↳ callId	string	Gong's unique numeric identifier for the call
↳ transcript	array	List of monologues in the call
↳ speakerId	string	Unique ID of the speaker, cross-reference with parties
↳ topic	string	Name of the topic being discussed
↳ sentences	array	List of sentences spoken in the monologue
↳ start	number	Start time of the sentence in milliseconds from call start
↳ end	number	End time of the sentence in milliseconds from call start
↳ text	string	The sentence text
cursor	string	Pagination cursor for the next page

Gong Get Extensive Calls

Retrieve detailed call data including trackers, topics, highlights, and AI spotlight content (brief, outline, key points, call outcome) from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
callIds	string	No	Comma-separated list of call IDs to retrieve detailed data for
fromDateTime	string	No	Start date/time filter in ISO-8601 format
toDateTime	string	No	End date/time filter in ISO-8601 format
workspaceId	string	No	Gong workspace ID to filter calls
primaryUserIds	string	No	Comma-separated list of user IDs to filter calls by host
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
calls	array	List of detailed call objects with metadata, content, interaction stats, and collaboration data
↳ metaData	object	Call metadata (same fields as CallBasicData)
↳ id	string	Call ID
↳ title	string	Call title
↳ scheduled	string	Scheduled time in ISO-8601
↳ started	string	Start time in ISO-8601
↳ duration	number	Duration in seconds
↳ direction	string	Call direction
↳ system	string	Communication platform
↳ scope	string	Internal/External/Unknown
↳ media	string	Media type
↳ language	string	Language code (ISO-639-2B)
↳ url	string	Gong web app URL
↳ primaryUserId	string	Host user ID
↳ workspaceId	string	Workspace ID
↳ sdrDisposition	string	SDR disposition
↳ clientUniqueId	string	Origin system call ID
↳ customData	string	Custom metadata
↳ purpose	string	Call purpose
↳ meetingUrl	string	Meeting URL
↳ isPrivate	boolean	Whether call is private
↳ calendarEventId	string	Calendar event ID
↳ context	array	Links to external systems (CRM, Dialer, etc.)
↳ system	string	External system name (e.g., Salesforce)
↳ objects	array	List of objects within the external system
↳ parties	array	List of call participants
↳ id	string	Unique participant ID in the call
↳ name	string	Participant name
↳ emailAddress	string	Email address
↳ title	string	Job title
↳ phoneNumber	string	Phone number
↳ speakerId	string	Speaker ID for transcript cross-reference
↳ userId	string	Gong user ID
↳ affiliation	string	Company or non-company
↳ methods	array	Whether invited or attended
↳ context	array	Links to external systems for this party
↳ content	object	Call content data
↳ brief	string	AI-generated brief summary of the call (Call Spotlight)
↳ outline	array	AI-generated call outline sections
↳ section	string	Outline section name
↳ startTime	number	Section start in seconds from call start
↳ duration	number	Section duration in seconds
↳ items	array	Bullet items within the section
↳ keyPoints	array	AI-generated key points of the call
↳ text	string	Key point text
↳ callOutcome	object	AI-determined call outcome (Call Spotlight)
↳ id	string	Outcome category ID
↳ category	string	Outcome category name
↳ name	string	Outcome name
↳ structure	array	Call agenda parts
↳ name	string	Agenda name
↳ duration	number	Duration of this part in seconds
↳ topics	array	Topics and their durations
↳ name	string	Topic name (e.g., Pricing)
↳ duration	number	Time spent on topic in seconds
↳ trackers	array	Trackers found in the call
↳ id	string	Tracker ID
↳ name	string	Tracker name
↳ count	number	Number of occurrences
↳ type	string	Keyword or Smart
↳ occurrences	array	Details for each occurrence
↳ speakerId	string	Speaker who said it
↳ startTime	number	Seconds from call start
↳ phrases	array	Per-phrase occurrence counts
↳ phrase	string	Specific phrase
↳ count	number	Occurrences of this phrase
↳ occurrences	array	Details per occurrence
↳ highlights	array	AI-generated highlights including next steps, action items, and key moments
↳ title	string	Title of the highlight
↳ items	array	Individual highlight items
↳ text	string	Text of the highlight item
↳ startTimes	array	Start times in seconds from call start
↳ interaction	object	Interaction statistics
↳ interactionStats	array	Interaction stat measurements (Longest Monologue, Interactivity, Patience, etc.)
↳ name	string	Stat name
↳ value	number	Stat value
↳ speakers	array	Talk duration per speaker
↳ id	string	Participant ID
↳ userId	string	Gong user ID
↳ talkTime	number	Talk duration in seconds
↳ video	array	Video statistics
↳ name	string	Segment type: Browser, Presentation, WebcamPrimaryUser, WebcamNonCompany, Webcam
↳ duration	number	Total segment duration in seconds
↳ questions	object	Question counts
↳ companyCount	number	Questions by company speakers
↳ nonCompanyCount	number	Questions by non-company speakers
↳ collaboration	object	Collaboration data
↳ publicComments	array	Public comments on the call
↳ id	string	Comment ID
↳ commenterUserId	string	Commenter user ID
↳ comment	string	Comment text
↳ posted	string	Posted time in ISO-8601
↳ audioStartTime	number	Seconds from call start the comment refers to
↳ audioEndTime	number	Seconds from call start the comment end refers to
↳ duringCall	boolean	Whether the comment was posted during the call
↳ inReplyTo	string	ID of original comment if this is a reply
↳ media	object	Media download URLs (available for 8 hours)
↳ audioUrl	string	Audio download URL
↳ videoUrl	string	Video download URL
cursor	string	Pagination cursor for the next page

Gong List Users

List all users in your Gong account.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
cursor	string	No	Pagination cursor from a previous response
includeAvatars	string	No	Whether to include avatar URLs (true/false)

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
users	array	List of Gong users
↳ id	string	Unique numeric user ID (up to 20 digits)
↳ emailAddress	string	User email address
↳ created	string	User creation timestamp (ISO-8601)
↳ active	boolean	Whether the user is active
↳ emailAliases	array	Alternative email addresses for the user
↳ trustedEmailAddress	string	Trusted email address for the user
↳ firstName	string	First name
↳ lastName	string	Last name
↳ title	string	Job title
↳ phoneNumber	string	Phone number
↳ extension	string	Phone extension number
↳ personalMeetingUrls	array	Personal meeting URLs
↳ settings	object	User settings
↳ webConferencesRecorded	boolean	Whether web conferences are recorded
↳ preventWebConferenceRecording	boolean	Whether web conference recording is prevented
↳ telephonyCallsImported	boolean	Whether telephony calls are imported
↳ emailsImported	boolean	Whether emails are imported
↳ preventEmailImport	boolean	Whether email import is prevented
↳ nonRecordedMeetingsImported	boolean	Whether non-recorded meetings are imported
↳ gongConnectEnabled	boolean	Whether Gong Connect is enabled
↳ managerId	string	Manager user ID
↳ meetingConsentPageUrl	string	Meeting consent page URL
↳ spokenLanguages	array	Languages spoken by the user
↳ language	string	Language code
↳ primary	boolean	Whether this is the primary language
cursor	string	Pagination cursor for the next page
totalRecords	number	Total number of user records
currentPageSize	number	Number of records in the current page
currentPageNumber	number	Current page number

Gong Get User

Retrieve details for a specific user from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
userId	string	Yes	The Gong user ID to retrieve

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
id	string	Unique numeric user ID (up to 20 digits)
emailAddress	string	User email address
created	string	User creation timestamp (ISO-8601)
active	boolean	Whether the user is active
emailAliases	array	Alternative email addresses for the user
trustedEmailAddress	string	Trusted email address for the user
firstName	string	First name
lastName	string	Last name
title	string	Job title
phoneNumber	string	Phone number
extension	string	Phone extension number
personalMeetingUrls	array	Personal meeting URLs
settings	object	User settings
↳ webConferencesRecorded	boolean	Whether web conferences are recorded
↳ preventWebConferenceRecording	boolean	Whether web conference recording is prevented
↳ telephonyCallsImported	boolean	Whether telephony calls are imported
↳ emailsImported	boolean	Whether emails are imported
↳ preventEmailImport	boolean	Whether email import is prevented
↳ nonRecordedMeetingsImported	boolean	Whether non-recorded meetings are imported
↳ gongConnectEnabled	boolean	Whether Gong Connect is enabled
managerId	string	Manager user ID
meetingConsentPageUrl	string	Meeting consent page URL
spokenLanguages	array	Languages spoken by the user
↳ language	string	Language code
↳ primary	boolean	Whether this is the primary language

Gong Aggregate Activity

Retrieve aggregated activity statistics for users by date range from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
userIds	string	No	Comma-separated list of Gong user IDs (up to 20 digits each)
fromDate	string	Yes	Start date in YYYY-MM-DD format (inclusive, in company timezone)
toDate	string	Yes	End date in YYYY-MM-DD format (exclusive, in company timezone, cannot exceed current day)
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
usersActivity	array	Aggregated activity statistics per user
↳ userId	string	Gong's unique numeric identifier for the user
↳ userEmailAddress	string	Email address of the Gong user
↳ callsAsHost	number	Number of recorded calls this user hosted
↳ callsAttended	number	Number of calls where this user was a participant (not host)
↳ callsGaveFeedback	number	Number of recorded calls the user gave feedback on
↳ callsReceivedFeedback	number	Number of recorded calls the user received feedback on
↳ callsRequestedFeedback	number	Number of recorded calls the user requested feedback on
↳ callsScorecardsFilled	number	Number of scorecards the user completed
↳ callsScorecardsReceived	number	Number of calls where someone filled a scorecard on the user's calls
↳ ownCallsListenedTo	number	Number of the user's own calls the user listened to
↳ othersCallsListenedTo	number	Number of other users' calls the user listened to
↳ callsSharedInternally	number	Number of calls the user shared internally
↳ callsSharedExternally	number	Number of calls the user shared externally
↳ callsCommentsGiven	number	Number of calls where the user provided at least one comment
↳ callsCommentsReceived	number	Number of calls where the user received at least one comment
↳ callsMarkedAsFeedbackGiven	number	Number of calls where the user selected Mark as reviewed
↳ callsMarkedAsFeedbackReceived	number	Number of calls where others selected Mark as reviewed on the user's calls
timeZone	string	The company's defined timezone in Gong
fromDateTime	string	Start of results in ISO-8601 format
toDateTime	string	End of results in ISO-8601 format
cursor	string	Pagination cursor for the next page

Gong Day-by-Day Activity

Retrieve detailed day-by-day activity (call IDs per activity type) for users by date range from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
userIds	string	No	Comma-separated list of Gong user IDs (up to 20 digits each)
fromDate	string	Yes	Start date in YYYY-MM-DD format (inclusive, in company timezone)
toDate	string	Yes	End date in YYYY-MM-DD format (exclusive, in company timezone, cannot exceed current day)
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
usersDetailedActivities	array	Day-by-day activity per user, with call IDs grouped by activity type
↳ userId	string	Gong's unique numeric identifier for the user
↳ userEmailAddress	string	Email address of the Gong user
↳ userDailyActivityStats	array	One record per day in the date range
↳ fromDate	string	Start of the day (ISO-8601)
↳ toDate	string	End of the day (ISO-8601)
↳ callsAsHost	array	IDs of calls the user hosted
↳ callsAttended	array	IDs of calls the user attended (not host)
↳ callsGaveFeedback	array	IDs of calls the user gave feedback on
↳ callsReceivedFeedback	array	IDs of calls the user received feedback on
↳ callsRequestedFeedback	array	IDs of calls the user requested feedback on
↳ callsScorecardsFilled	array	IDs of calls the user filled scorecards on
↳ callsScorecardsReceived	array	IDs of the user's calls that received a scorecard
↳ ownCallsListenedTo	array	IDs of the user's own calls the user listened to
↳ othersCallsListenedTo	array	IDs of other users' calls the user listened to
↳ callsSharedInternally	array	IDs of calls the user shared internally
↳ callsSharedExternally	array	IDs of calls the user shared externally
↳ callsCommentsGiven	array	IDs of calls the user commented on
↳ callsCommentsReceived	array	IDs of the user's calls that received a comment
↳ callsMarkedAsFeedbackGiven	array	IDs of calls the user marked as reviewed
↳ callsMarkedAsFeedbackReceived	array	IDs of the user's calls marked as reviewed by others
cursor	string	Pagination cursor for the next page

Gong Aggregate by Period

Retrieve aggregated user activity grouped into time periods (day, week, month, quarter, year) by date range from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
aggregationPeriod	string	Yes	Calendar period to group activity by: DAY, WEEK, MONTH, QUARTER, or YEAR (week starts Monday)
userIds	string	No	Comma-separated list of Gong user IDs (up to 20 digits each)
fromDate	string	Yes	Start date in YYYY-MM-DD format (inclusive, in company timezone)
toDate	string	Yes	End date in YYYY-MM-DD format (exclusive, in company timezone, cannot exceed current day)
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
usersAggregateActivity	array	Aggregated activity per user, one item per consecutive time period in the range
↳ userId	string	Gong's unique numeric identifier for the user
↳ userEmailAddress	string	Email address of the Gong user
↳ userAggregateActivity	array	Activity counts per time period
↳ fromDate	string	Start of the period (ISO-8601)
↳ toDate	string	End of the period (ISO-8601)
↳ callsAsHost	number	Calls the user hosted
↳ callsAttended	number	Calls the user attended (not host)
↳ callsGaveFeedback	number	Calls the user gave feedback on
↳ callsReceivedFeedback	number	Calls the user received feedback on
↳ callsRequestedFeedback	number	Calls the user requested feedback on
↳ callsScorecardsFilled	number	Scorecards the user completed
↳ callsScorecardsReceived	number	Calls where someone filled a scorecard on the user's calls
↳ ownCallsListenedTo	number	The user's own calls the user listened to
↳ othersCallsListenedTo	number	Other users' calls the user listened to
↳ callsSharedInternally	number	Calls the user shared internally
↳ callsSharedExternally	number	Calls the user shared externally
↳ callsCommentsGiven	number	Calls the user commented on
↳ callsCommentsReceived	number	Calls where the user's calls received a comment
↳ callsMarkedAsFeedbackGiven	number	Calls the user marked as reviewed
↳ callsMarkedAsFeedbackReceived	number	The user's calls marked as reviewed by others
cursor	string	Pagination cursor for the next page

Gong Interaction Stats

Retrieve interaction statistics for users by date range from Gong. Only includes calls with Whisper enabled.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
userIds	string	No	Comma-separated list of Gong user IDs (up to 20 digits each)
fromDate	string	Yes	Start date in YYYY-MM-DD format (inclusive, in company timezone)
toDate	string	Yes	End date in YYYY-MM-DD format (exclusive, in company timezone, cannot exceed current day)
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
peopleInteractionStats	array	Interaction statistics per user. Applicable stat names: 'Longest Monologue', 'Longest Customer Story', 'Interactivity', 'Patience', 'Question Rate'.
↳ userId	string	Gong's unique numeric identifier for the user
↳ userEmailAddress	string	Email address of the Gong user
↳ personInteractionStats	array	List of interaction stat measurements for this user
↳ name	string	Stat name (e.g. Longest Monologue, Interactivity, Patience, Question Rate)
↳ value	number	Stat measurement value (can be double or integer)
timeZone	string	The company's defined timezone in Gong
fromDateTime	string	Start of results in ISO-8601 format
toDateTime	string	End of results in ISO-8601 format
cursor	string	Pagination cursor for the next page

Gong Answered Scorecards

Retrieve answered scorecards for reviewed users or by date range from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
callFromDate	string	No	Start date for calls in YYYY-MM-DD format (inclusive, in company timezone). Defaults to earliest recorded call.
callToDate	string	No	End date for calls in YYYY-MM-DD format (exclusive, in company timezone). Defaults to latest recorded call.
reviewFromDate	string	No	Start date for reviews in YYYY-MM-DD format (inclusive, in company timezone). Defaults to earliest reviewed call.
reviewToDate	string	No	End date for reviews in YYYY-MM-DD format (exclusive, in company timezone). Defaults to latest reviewed call.
scorecardIds	string	No	Comma-separated list of scorecard IDs to filter by
reviewedUserIds	string	No	Comma-separated list of reviewed user IDs to filter by
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
answeredScorecards	array	List of answered scorecards with scores and answers
↳ answeredScorecardId	number	Identifier of the answered scorecard
↳ scorecardId	number	Identifier of the scorecard
↳ scorecardName	string	Scorecard name
↳ callId	number	Gong's unique numeric identifier for the call
↳ callStartTime	string	Date/time of the call in ISO-8601 format
↳ reviewedUserId	number	User ID of the team member being reviewed
↳ reviewerUserId	number	User ID of the team member who completed the scorecard
↳ reviewTime	string	Date/time when the review was completed in ISO-8601 format
↳ visibilityType	string	Visibility type of the scorecard answer
↳ answers	array	Answers in the answered scorecard
↳ questionId	number	Identifier of the question
↳ questionRevisionId	number	Identifier of the revision version of the question
↳ isOverall	boolean	Whether this is the overall question
↳ score	number	Score between 1 to 50 if answered, null otherwise
↳ answerText	string	The answer's text if answered, null otherwise
↳ notApplicable	boolean	Whether the question is not applicable to this call
↳ selectedOptions	array	Identifiers of the options selected for select-type questions, null otherwise
cursor	string	Pagination cursor for the next page

Gong List Library Folders

Retrieve library folders from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
workspaceId	string	No	Gong workspace ID to filter folders

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
folders	array	List of library folders with id, name, and parent relationships
↳ id	string	Gong unique numeric identifier for the folder
↳ name	string	Display name of the folder
↳ parentFolderId	string	Gong unique numeric identifier for the parent folder (null for root folder)
↳ createdBy	string	Gong unique numeric identifier for the user who added the folder
↳ updated	string	Folder's last update time in ISO-8601 format

Gong Get Folder Content

Retrieve the list of calls in a specific library folder from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
folderId	string	No	The library folder ID to retrieve content for (up to 20 digits)

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
folderId	string	Gong's unique numeric identifier for the folder
folderName	string	Display name of the folder
createdBy	string	Gong's unique numeric identifier for the user who added the folder
updated	string	Folder's last update time in ISO-8601 format
calls	array	List of calls in the library folder
↳ id	string	Gong unique numeric identifier of the call
↳ title	string	The title of the call
↳ note	string	A note attached to the call in the folder
↳ addedBy	string	Gong unique numeric identifier for the user who added the call
↳ created	string	Date and time the call was added to folder in ISO-8601 format
↳ url	string	URL of the call
↳ snippet	object	Call snippet time range
↳ fromSec	number	Snippet start in seconds relative to call start
↳ toSec	number	Snippet end in seconds relative to call start

Gong List Scorecards

Retrieve scorecard definitions from Gong settings.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
scorecards	array	List of scorecard definitions with questions
↳ scorecardId	number	Unique identifier for the scorecard
↳ scorecardName	string	Display name of the scorecard
↳ workspaceId	number	Workspace identifier associated with this scorecard
↳ enabled	boolean	Whether the scorecard is active
↳ updaterUserId	number	ID of the user who last modified the scorecard
↳ created	string	Creation timestamp in ISO-8601 format
↳ updated	string	Last update timestamp in ISO-8601 format
↳ reviewMethod	string	Review method configured for the scorecard
↳ questions	array	List of questions in the scorecard
↳ questionId	number	Unique identifier for the question
↳ questionRevisionId	number	Identifier for the specific revision of the question
↳ questionText	string	The text content of the question
↳ isOverall	boolean	Whether this is the primary overall question
↳ questionType	string	The type of the question (e.g. range or select)
↳ answerGuide	string	Guidance text describing how to answer the question
↳ minRange	number	Minimum score for range-type questions
↳ maxRange	number	Maximum score for range-type questions
↳ answerOptions	array	Selectable options for select-type questions
↳ id	number	Identifier of the option
↳ text	string	Display text of the option

Gong List Trackers

Retrieve smart tracker and keyword tracker definitions from Gong settings.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
workspaceId	string	No	The ID of the workspace the keyword trackers are in. When empty, all trackers in all workspaces are returned.

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
trackers	array	List of keyword tracker definitions
↳ trackerId	string	Unique identifier for the tracker
↳ trackerName	string	Display name of the tracker
↳ workspaceId	string	ID of the workspace containing the tracker
↳ languageKeywords	array	Keywords organized by language
↳ language	string	ISO 639-2/B language code ("mul" means keywords apply across all languages)
↳ keywords	array	Words and phrases in the designated language
↳ includeRelatedForms	boolean	Whether to include different word forms
↳ affiliation	string	Speaker affiliation filter: "Anyone", "Company", or "NonCompany"
↳ partOfQuestion	boolean	Whether to track keywords only within questions
↳ saidAt	string	Position in call: "Anytime", "First", or "Last"
↳ saidAtInterval	number	Duration to search (in minutes or percentage)
↳ saidAtUnit	string	Unit for saidAtInterval
↳ saidInTopics	array	Topics where keywords should be detected
↳ filterQuery	string	JSON-formatted call filtering criteria
↳ created	string	Creation timestamp in ISO-8601 format
↳ creatorUserId	string	ID of the user who created the tracker (null for built-in trackers)
↳ updated	string	Last modification timestamp in ISO-8601 format
↳ updaterUserId	string	ID of the user who last modified the tracker

Gong List Workspaces

List all company workspaces in Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
workspaces	array	List of Gong workspaces
↳ id	string	Gong unique numeric identifier for the workspace
↳ name	string	Display name of the workspace
↳ description	string	Description of the workspace's purpose or content

Gong List Flows

List Gong Engage flows (sales engagement sequences).

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
flowOwnerEmail	string	Yes	Email of a Gong user. The API will return 'PERSONAL' flows belonging to this user in addition to 'COMPANY' flows.
workspaceId	string	No	Optional workspace ID to filter flows to a specific workspace
cursor	string	No	Pagination cursor from a previous API call to retrieve the next page of records

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
flows	array	List of Gong Engage flows
↳ id	string	The ID of the flow
↳ name	string	The name of the flow
↳ folderId	string	The ID of the folder this flow is under
↳ folderName	string	The name of the folder this flow is under
↳ visibility	string	The flow visibility type (COMPANY, PERSONAL, or SHARED)
↳ creationDate	string	Creation time of the flow in ISO-8601 format
↳ exclusive	boolean	Indicates whether a prospect in this flow can be added to other flows
totalRecords	number	Total number of flow records available
currentPageSize	number	Number of records returned in the current page
currentPageNumber	number	Current page number
cursor	string	Pagination cursor for retrieving the next page of records

Gong Assign Flow Prospects

Assign up to 200 CRM prospects (contacts or leads) to a Gong Engage flow.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
flowId	string	Yes	The Gong Engage flow ID to assign the prospects to
crmProspectsIds	string	Yes	Comma-separated list of CRM prospect IDs (contacts or leads) to assign
flowInstanceOwnerEmail	string	Yes	Email of the Gong user who owns the flow instance and its to-dos

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
prospectsAssigned	array	Prospects successfully assigned to the flow
↳ flowId	string	The flow ID
↳ flowName	string	The flow name
↳ crmProspectId	string	The CRM prospect ID
↳ flowInstanceId	string	The created flow instance ID
↳ flowInstanceOwnerEmail	string	Email of the flow instance owner
↳ flowInstanceOwnerFullName	string	Full name of the flow instance owner
↳ flowInstanceCreateDate	string	Creation time of the flow instance in ISO-8601 format
↳ flowInstanceStatus	string	Status of the flow instance
↳ workspaceId	string	Workspace ID
↳ exclusive	boolean	Whether this prospect can be added to other flows
prospectsNotAssigned	array	Prospects that failed to be assigned to the flow
↳ flowId	string	The flow ID
↳ crmProspectId	string	The CRM prospect ID
↳ errorCode	string	Failure reason: InvalidArgument, InvalidState, or UnexpectedError
↳ errorMessage	string	Human-readable failure message

Gong Unassign Flow Prospects

Remove a prospect from Gong Engage flows. Omit the flow ID to remove the prospect from all flows they are assigned to.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
crmProspectId	string	Yes	The CRM ID of the prospect to unassign
flowId	string	No	The ID of the flow to unassign the prospect from. If omitted, the prospect is removed from all flows they are assigned to.
unassignedByUserEmail	string	No	Email address of the Gong user requesting to remove the prospect from the flow

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
unassignedFlowInstanceIds	array	IDs of the flow instances the prospect was successfully removed from

Gong Get Prospect Flows

Get the Gong Engage flows currently assigned to the given CRM prospects.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
crmProspectsIds	string	Yes	Comma-separated list of CRM prospect IDs (contacts or leads) to look up

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
prospectsAssigned	array	Flows currently assigned to the requested prospects
↳ flowId	string	The flow ID
↳ flowName	string	The flow name
↳ crmProspectId	string	The CRM prospect ID
↳ flowInstanceId	string	The flow instance ID
↳ flowInstanceOwnerEmail	string	Email of the flow instance owner
↳ flowInstanceOwnerFullName	string	Full name of the flow instance owner
↳ flowInstanceCreateDate	string	Creation time of the flow instance in ISO-8601 format
↳ flowInstanceStatus	string	Status of the flow instance
↳ workspaceId	string	Workspace ID
↳ exclusive	boolean	Whether this prospect can be added to other flows

Gong Get Coaching

Retrieve coaching metrics for a manager from Gong.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
managerId	string	Yes	Gong user ID of the manager
workspaceId	string	Yes	Gong workspace ID
fromDate	string	Yes	Start date in ISO-8601 format
toDate	string	Yes	End date in ISO-8601 format

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
coachingData	array	A list of coaching data entries, one per manager's team
↳ manager	object	The manager user information
↳ id	string	Gong unique numeric identifier for the user
↳ emailAddress	string	Email address of the Gong user
↳ firstName	string	First name of the Gong user
↳ lastName	string	Last name of the Gong user
↳ title	string	Job title of the Gong user
↳ directReportsMetrics	array	Coaching metrics for each direct report
↳ report	object	The direct report user information
↳ id	string	Gong unique numeric identifier for the user
↳ emailAddress	string	Email address of the Gong user
↳ firstName	string	First name of the Gong user
↳ lastName	string	Last name of the Gong user
↳ title	string	Job title of the Gong user
↳ metrics	json	A map of metric names to arrays of string values representing coaching metrics

Gong Ask Anything

Ask a natural-language question about a CRM account, deal, contact, or lead. Gong answers from up to 60 calls and 500 emails associated with the entity. Consumes Gong credits.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
workspaceId	string	Yes	Gong workspace ID the entity belongs to
crmEntityType	string	Yes	Type of the CRM entity: ACCOUNT, CONTACT, DEAL, or LEAD
crmEntityId	string	Yes	The CRM ID of the entity the question is asked about
question	string	Yes	The natural-language question to ask about the entity
timePeriod	string	Yes	Time period of conversations to consider: LAST_7DAYS, LAST_30DAYS, LAST_90DAYS, LAST_90_DAYS_SINCE_LAST_ACTIVITY, LAST_YEAR_SINCE_LAST_ACTIVITY, LAST_YEAR, THIS_WEEK, THIS_MONTH, THIS_YEAR, THIS_QUARTER, CUSTOM_RANGE, or ALL_CONVERSATIONS
fromDateTime	string	No	Start date/time (UTC, ISO-8601) for calls and emails to include. Required when timePeriod is CUSTOM_RANGE.
toDateTime	string	No	End date/time (UTC, ISO-8601) for calls and emails to include. Required when timePeriod is CUSTOM_RANGE.

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
numOfCallsSearched	number	Number of calls used to generate the answer
numOfEmailsSearched	number	Number of emails used to generate the answer
answer	array	Sections of the generated answer with supporting evidence
↳ answerItems	array	Text items that make up this part of the answer
↳ callFindings	array	Evidence from calls used to generate this answer item
↳ emailFindings	array	Evidence from emails used to generate this answer item

Gong Get Brief

Generate an AI brief (configured in Gong Agent Studio) for a CRM account, deal, contact, or lead. Consumes Gong credits.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
workspaceId	string	Yes	Gong workspace ID the entity belongs to
briefName	string	Yes	Name of the brief to generate, as configured in Gong Agent Studio > AI Briefer
crmEntityType	string	Yes	Type of the CRM entity: ACCOUNT, CONTACT, DEAL, or LEAD
crmEntityId	string	Yes	The CRM ID of the entity to generate the brief for
timePeriod	string	Yes	Time period of conversations to consider: LAST_7DAYS, LAST_30DAYS, LAST_90DAYS, LAST_90_DAYS_SINCE_LAST_ACTIVITY, LAST_YEAR_SINCE_LAST_ACTIVITY, LAST_YEAR, THIS_WEEK, THIS_MONTH, THIS_YEAR, THIS_QUARTER, CUSTOM_RANGE, or ALL_CONVERSATIONS
fromDateTime	string	No	Start date/time (UTC, ISO-8601) for calls and emails to include. Required when timePeriod is CUSTOM_RANGE.
toDateTime	string	No	End date/time (UTC, ISO-8601) for calls and emails to include. Required when timePeriod is CUSTOM_RANGE.

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
numOfCallsSearched	number	Number of calls used to generate the brief
numOfEmailsSearched	number	Number of emails used to generate the brief
briefSections	array	Sections of the generated brief
↳ title	string	Section title
↳ sectionSummary	array	The content displayed for this section
↳ briefSectionType	string	The section type, which determines the source of the data
↳ conversationFindings	object	Evidence from calls and emails used to generate this section
↳ webFindings	array	Evidence from web search results used to generate this section
↳ mcpResult	object	Result from an MCP data source used to generate this section

Gong Get Logs

Retrieve Gong log entries of a specific type within a time range.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
logType	string	Yes	Type of logs requested: AccessLog, UserActivityLog, UserCallPlay, ExternallySharedCallAccess, or ExternallySharedCallPlay
fromDateTime	string	Yes	Time from which to retrieve log records, in ISO-8601 format (e.g., '2024-01-01T00:00:00Z')
toDateTime	string	No	Time until which to retrieve log records, in ISO-8601 format. Defaults to the latest available logs when omitted.
cursor	string	No	Pagination cursor from a previous response

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes
logEntries	array	Log entries matching the requested type and time range
↳ userId	string	Gong's unique numeric identifier for the user, if available
↳ userEmailAddress	string	Email address of the user, if available
↳ userFullName	string	Full name of the user, if available
↳ impersonatorUserId	string	Gong's unique numeric identifier for the impersonating user, if any
↳ impersonatorEmailAddress	string	Email address of the impersonating user, if any
↳ impersonatorFullName	string	Full name of the impersonating user, if any
↳ impersonatorCompanyId	string	Gong's unique numeric identifier for the impersonating user's company
↳ eventTime	string	Time of the event in ISO-8601 format
↳ logRecord	object	Log fields and associated values, populated dynamically per log type
cursor	string	Pagination cursor for the next page
totalRecords	number	Total number of records matching the filter
currentPageSize	number	Number of records in the current page
currentPageNumber	number	Current page number

Gong Lookup Email

Find all references to an email address in Gong (calls, email messages, meetings, CRM data, engagement).

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
emailAddress	string	Yes	Email address to look up

Output

Parameter	Type	Description
requestId	string	Gong request reference ID for troubleshooting
calls	array	Related calls referencing this email address
↳ id	string	Gong's unique numeric identifier for the call (up to 20 digits)
↳ status	string	Call status
↳ externalSystems	array	Links to external systems such as CRM, Telephony System, etc.
↳ system	string	External system name
↳ objects	array	List of objects within the external system
↳ objectType	string	Object type
↳ externalId	string	External ID
emails	array	Related email messages referencing this email address
↳ id	string	Gong's unique 32 character identifier for the email message
↳ from	string	The sender's email address
↳ sentTime	string	Date and time the email was sent in ISO-8601 format
↳ mailbox	string	The mailbox from which the email was retrieved
↳ messageHash	string	Hash code of the email message
meetings	array	Related meetings referencing this email address
↳ id	string	Gong's unique identifier for the meeting
customerData	array	Links to data from external systems (CRM, Telephony, etc.) that reference this email
↳ system	string	External system name
↳ objects	array	List of objects in the external system
↳ id	string	Gong's unique numeric identifier for the Lead or Contact (up to 20 digits)
↳ objectType	string	Object type
↳ externalId	string	External ID
↳ mirrorId	string	CRM Mirror ID
↳ fields	array	Object fields
↳ name	string	Field name
↳ value	json	Field value
customerEngagement	array	Customer engagement events (such as viewing external shared calls)
↳ eventType	string	Event type
↳ eventName	string	Event name
↳ timestamp	string	Date and time the event occurred in ISO-8601 format
↳ contentId	string	Event content ID
↳ contentUrl	string	Event content URL
↳ reportingSystem	string	Event reporting system
↳ sourceEventId	string	Source event ID

Gong Lookup Phone

Find all references to a phone number in Gong (calls, email messages, meetings, CRM data, and associated contacts).

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
phoneNumber	string	Yes	Phone number to look up (must start with + followed by country code)

Output

Parameter	Type	Description
requestId	string	Gong request reference ID for troubleshooting
suppliedPhoneNumber	string	The phone number that was supplied in the request
matchingPhoneNumbers	array	Phone numbers found in the system that match the supplied number
emailAddresses	array	Email addresses associated with the phone number
calls	array	Related calls referencing this phone number
↳ id	string	Gong's unique numeric identifier for the call (up to 20 digits)
↳ status	string	Call status
↳ externalSystems	array	Links to external systems such as CRM, Telephony System, etc.
↳ system	string	External system name
↳ objects	array	List of objects within the external system
↳ objectType	string	Object type
↳ externalId	string	External ID
emails	array	Related email messages associated with contacts matching this phone number
↳ id	string	Gong's unique 32 character identifier for the email message
↳ from	string	The sender's email address
↳ sentTime	string	Date and time the email was sent in ISO-8601 format
↳ mailbox	string	The mailbox from which the email was retrieved
↳ messageHash	string	Hash code of the email message
meetings	array	Related meetings associated with this phone number
↳ id	string	Gong's unique identifier for the meeting
customerData	array	Links to data from external systems (CRM, Telephony, etc.) that reference this phone number
↳ system	string	External system name
↳ objects	array	List of objects in the external system
↳ id	string	Gong's unique numeric identifier for the Lead or Contact (up to 20 digits)
↳ objectType	string	Object type
↳ externalId	string	External ID
↳ mirrorId	string	CRM Mirror ID
↳ fields	array	Object fields
↳ name	string	Field name
↳ value	json	Field value

Gong Purge Email Address

Erase all Gong data (calls, email messages, leads, contacts) referencing an email address. Asynchronous and irreversible.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
emailAddress	string	Yes	Email address whose associated data should be permanently erased from Gong

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes

Gong Purge Phone Number

Erase all Gong data (calls, leads, contacts) referencing a phone number. Asynchronous and irreversible.

Inputs and outputs

Input

Parameter	Type	Required	Description
accessKey	string	Yes	Gong API Access Key
accessKeySecret	string	Yes	Gong API Access Key Secret
phoneNumber	string	Yes	Phone number whose associated data should be permanently erased from Gong. Must include a leading "+" and country code (e.g., +14255552671)

Output

Parameter	Type	Description
requestId	string	A Gong request reference ID for troubleshooting purposes

Triggers

A trigger starts a workflow when a supported event occurs in this service.

Gong Call Completed

Trigger workflow when a call is completed and processed in Gong

Configuration and outputs

Configuration

Parameter	Type	Required	Description
gongJwtPublicKeyPem	string	No	Required only when your Gong rule uses Signed JWT header. Sim verifies RS256, webhook_url, and body_sha256 per Gong. If empty, only the webhook URL path authenticates the request.

Output

Parameter	Type	Description
eventType	string	Constant identifier for automation-rule webhooks (gong.automation_rule). Gong does not send distinct event names in the payload.
callId	string	Gong call ID (same value as metaData.id when present)
isTest	boolean	Whether this is a test webhook from the Gong UI
callData	json	Full call data object
metaData	object
↳ id	string	Gong call ID
↳ url	string	URL to the call in Gong
↳ title	string	Call title
↳ scheduled	string	Scheduled start time (ISO 8601)
↳ started	string	Actual start time (ISO 8601)
↳ duration	number	Call duration in seconds
↳ primaryUserId	string	Primary Gong user ID
↳ workspaceId	string	Gong workspace ID
↳ direction	string	Call direction (Inbound, Outbound, etc.)
↳ system	string	Communication platform used (e.g. Zoom, Teams)
↳ scope	string	Call scope (Internal, External, or Unknown)
↳ media	string	Media type (Video or Audio)
↳ language	string	Language code (ISO-639-2B)
↳ sdrDisposition	string	SDR disposition classification (when present)
↳ clientUniqueId	string	Call identifier from the origin recording system (when present)
↳ customData	string	Custom metadata from call creation (when present)
↳ purpose	string	Call purpose (when present)
↳ meetingUrl	string	Web conference provider URL (when present)
↳ isPrivate	boolean	Whether the call is private (when present)
↳ calendarEventId	string	Calendar event identifier (when present)
parties	array	Array of call participants with name, email, title, and affiliation
context	array	Array of CRM context objects (Salesforce opportunities, accounts, etc.)
trackers	array	Keyword and smart trackers from call content (same shape as Gong extensive-calls content.trackers)
topics	array	Topic segments with durations from call content (content.topics)
highlights	array	AI-generated highlights from call content (content.highlights)

Gong Webhook

Generic webhook trigger for all Gong events

Configuration and outputs

Configuration

Parameter	Type	Required	Description
gongJwtPublicKeyPem	string	No	Required only when your Gong rule uses Signed JWT header. Sim verifies RS256, webhook_url, and body_sha256 per Gong. If empty, only the webhook URL path authenticates the request.

Output

Parameter	Type	Description
eventType	string	Constant identifier for automation-rule webhooks (gong.automation_rule). Gong does not send distinct event names in the payload.
callId	string	Gong call ID (same value as metaData.id when present)
isTest	boolean	Whether this is a test webhook from the Gong UI
callData	json	Full call data object
metaData	object
↳ id	string	Gong call ID
↳ url	string	URL to the call in Gong
↳ title	string	Call title
↳ scheduled	string	Scheduled start time (ISO 8601)
↳ started	string	Actual start time (ISO 8601)
↳ duration	number	Call duration in seconds
↳ primaryUserId	string	Primary Gong user ID
↳ workspaceId	string	Gong workspace ID
↳ direction	string	Call direction (Inbound, Outbound, etc.)
↳ system	string	Communication platform used (e.g. Zoom, Teams)
↳ scope	string	Call scope (Internal, External, or Unknown)
↳ media	string	Media type (Video or Audio)
↳ language	string	Language code (ISO-639-2B)
↳ sdrDisposition	string	SDR disposition classification (when present)
↳ clientUniqueId	string	Call identifier from the origin recording system (when present)
↳ customData	string	Custom metadata from call creation (when present)
↳ purpose	string	Call purpose (when present)
↳ meetingUrl	string	Web conference provider URL (when present)
↳ isPrivate	boolean	Whether the call is private (when present)
↳ calendarEventId	string	Calendar event identifier (when present)
parties	array	Array of call participants with name, email, title, and affiliation
context	array	Array of CRM context objects (Salesforce opportunities, accounts, etc.)
trackers	array	Keyword and smart trackers from call content (same shape as Gong extensive-calls content.trackers)
topics	array	Topic segments with durations from call content (content.topics)
highlights	array	AI-generated highlights from call content (content.highlights)