Jotform

Jotform is an online form builder used to collect responses through forms, surveys, applications, and registrations.

With the Jotform integration in Sim, you can:

• Read submissions: Pull responses from one form or across every form on the account, filtered by date, read/unread state, or full-text search
• Work with answers directly: Every submission comes back keyed by question ID and re-keyed by question label, so a response is usable without a second lookup
• Manage forms: List, read, create, clone, and delete forms, and edit their settings — redirect behavior, submission limits, layout, and notification emails
• Edit questions: List, add, update, and delete form fields individually or in bulk, including validation and field-specific properties
• Create submissions: Submit entries through the API, one at a time or in batches, and edit or delete existing responses
• Build reports: Create shareable Excel, CSV, grid, table, calendar, RSS, or visual reports scoped to the fields you choose
• Register webhooks: Push new submissions to a URL the moment they arrive, and list or remove existing webhooks
• Organize with labels: Group forms, workflows, sheets, and apps into labels, and assign or unassign assets in bulk
• Retrieve uploads: List every file submitted through a form with its download URL, size, and originating submission
• Check the account: Read plan details, monthly usage counters, sub-user access grants, settings, and the activity log

In Sim, the Jotform integration lets your agents treat form responses as workflow input. Typical patterns include routing new submissions to the right team, enriching them with an agent before they reach a CRM or ticketing system, syncing responses into tables for reporting, and pushing submissions downstream in real time through webhooks.

Authentication and regions

The integration authenticates with a Jotform API key, created under Account Settings → API. Keys are scoped to read-only or full access, so create the key at the level your operations need — creating submissions, editing forms, and managing webhooks all require full access.

An API key is only valid on the host that issued it. Use the Region field to match where the account lives: us (default), eu for EU data residency accounts, or hipaa for HIPAA-compliant accounts. A key used against the wrong host returns an authentication error.

Jotform enforces a daily API call limit that varies by plan. Schedule high-frequency polling with that budget in mind — or prefer a webhook, which costs no API calls at all.

A note on question IDs

Submissions are keyed by question ID, not by label. Run List Questions on a form first to map each label to its qid; those IDs are what Create Submission and Update Submission expect. Multi-field questions such as full name or address accept either a nested object ({"3": {"first": "Bart", "last": "Simpson"}}) or the shorthand Jotform documents ({"3_first": "Bart"}).

Folders and labels

Jotform has deprecated its folder endpoints in favor of labels. This integration implements labels only; if you have existing automations built on folder IDs, migrate them to the label operations.

Usage Instructions

Integrate Jotform into your workflow to list and read form submissions with their answers resolved to question labels, build and edit forms and their questions, create shareable reports, register submission webhooks, and check account usage.

Actions

Jotform List Forms

List the forms on a Jotform account with their titles, status, and submission counts.

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Jotform Get Form

Get the details of a single Jotform form, including its status, URL, and submission counts.

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Jotform Create Form

Create a new Jotform form from a list of questions, plus optional form properties and notification emails.

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Jotform Clone Form

Clone an existing Jotform form and return the copy.

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Jotform Delete Form

Delete a Jotform form. The API returns the form with status DELETED.

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Jotform Get Form Properties

Get the settings of a form: layout, limits, redirect behavior, notification emails, and validation strings. Supply a property key to read just one.

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Jotform Update Form Properties

Update form settings such as the thank-you redirect, submission limit, width, or styles. Only the supplied keys change.

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Jotform List Form Files

List every file uploaded through a form, with its download URL, size, type, and the submission it came from.

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Jotform List Questions

List every question on a form with its question ID, label, and field type. Question IDs are what submissions are keyed by.

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Jotform Get Question

Get every property of a single form question, including its validation rules and field-specific settings.

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Jotform Create Question

Add a question to an existing Jotform form.

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Jotform Update Question

Edit the properties of a form question, such as its label, order, or validation. Only the supplied properties change.

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Jotform Delete Question

Delete a question from a Jotform form.

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Jotform List Form Submissions

List the submissions received by one form, with each answer available both by question ID and by question label.

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Jotform List Submissions

List submissions across every form on the account, optionally narrowed to specific forms or a date range.

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Jotform Get Submission

Get a single Jotform submission, with its answers available both by question ID and by question label.

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Jotform Create Submission

Submit an entry to a Jotform form. Answers are keyed by question ID, which the List Questions operation returns.

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Jotform Update Submission

Edit an existing Jotform submission. Only the question IDs supplied are changed; the rest keep their stored answers.

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Jotform Delete Submission

Delete a single Jotform submission.

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Jotform List Reports

List every report on the account, across all forms, with the shareable URL for each Excel, CSV, grid, table, calendar, RSS, or visual report.

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Jotform List Form Reports

List the reports built from one form, each with its shareable URL.

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Jotform Create Report

Create a shareable report of a form, choosing the report type and which submission fields it shows.

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Jotform Get Report

Get the details and shareable URL of a single Jotform report.

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Jotform Delete Report

Delete an existing Jotform report.

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Jotform List Webhooks

List the webhooks registered on a form. The returned IDs are what the Delete Webhook operation takes.

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Jotform Create Webhook

Register a webhook on a form so every new submission is posted to the given URL. Returns the full webhook list for the form.

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Jotform Delete Webhook

Remove a webhook from a form. Returns the webhooks that remain registered on the form.

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Jotform Get Account

Get the Jotform account behind the API key, including its plan, status, time zone, and contact details.

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Jotform Get Usage

Get this month usage for the account: submissions received, payments, form views, upload space, and API calls made today.

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Jotform Get History

Read the account activity log: forms created, updated, deleted or purged, and account logins.

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Jotform Create Submissions

Submit several entries to a Jotform form in one call. Each entry is keyed by question ID.

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Jotform Create Questions

Add several questions to an existing Jotform form in one call.

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Jotform List Labels

List the labels on the account as a tree. Labels are how Jotform groups forms, workflows, sheets, and apps, replacing the older folder endpoints.

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Jotform Get Label

Get the name, color, and owner of a single Jotform label.

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Jotform Create Label

Create a Jotform label for grouping forms and other assets, optionally nested under a parent label.

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Jotform Update Label

Rename a Jotform label or change its color.

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Jotform Delete Label

Delete a Jotform label along with all of its sublabels.

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Jotform List Label Resources

List the assets assigned to a label — forms, workflows, sheets, and apps — with their status and titles.

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Jotform Add Label Resources

Assign forms, workflows, sheets, or apps to a Jotform label.

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Jotform Remove Label Resources

Unassign forms, workflows, sheets, or apps from a Jotform label.

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Jotform List Sub-Users

List the sub-users on the account with the forms and folders each one can reach, and at what access level.

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Jotform Get Settings

Read the account settings behind the API key, including time zone, language, and contact details.

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Jotform Update Settings

Update account settings such as name, email, website, company, industry, or time zone. Only the supplied fields change.

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